The second-hand marketplace Users Voice Anger Regarding Sizing Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's garments but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification than originally posted due to the recalibration.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Updates
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.
